Zone 2

Money Drain: $80+ Wasted by Too Good to Be True

My wife was taken in by one of those infomercials for a new product on tv where you pay shipping and handling and you get a free 30 day trial. When checking our bank account, we noticed that after the free trial, we got billed for the full value at $80, not just once, but two times.

We called the company and asked about the charges, we were told that we had an active account with them and it wasn’t actually canceled despite sending back the product.

They actually billed us for the free 30 day trial AND next months purchase (since this was a recurring product). We talked them into removing the second month charge and cancel the account.

Unfortunately the entire debacle cost us $3.95 in shipping and handling and the $80 for the “free” trial.

– Submitted by: Michael

Lesson Learned:
If it’s too good to be true, it most likely is. Confirm, confirm, confirm any sort of account cancellation and never rely on any company to make it easy to do so. You have to be diligent, but it is well worth it if you can save a sum of cash by it. Unfortunately consumers have to constantly fight things like this, even though we should already know better than to get suckered into joining any sort of recurring fee in the first place.

Amount Flushed Down the Money Drain: $83.95

About Crystal Groves, Google+

Crystal Groves is a farmer, web developer, musician, blogger, and personal finance enthusiast from the back hills of Maryland and Pennsylvania. She started Money Drain as a project to encourage people interested in fixing their financial situation to share their stories and learn from the stories of others. We all make mistakes, but in order to change we have to make changes.

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One Response to Money Drain: $80+ Wasted by Too Good to Be True

  1. Pingback: Money Drain End of Month Report: September 2011 | The Money Drain

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